.

Institutions / Global Clients / Enterprises  / Coach 


Accreditations 

  • All Master International tests are developed according to the EFPA.
  • Visit Testing Guidelines >
  • Accreditation by DNV (CORE, OPTO occupational test tools)
  • Accreditation by The British Psychological Society (BPS) (OPTO, MPA occupational test tools)
  • Compliance with ISO 30405:2016 HR Management Guideline

DNV applied best-practice auditing techniques, remote and virtual delivery methods, DNV's proprietary Risk Based Certification methodology.

6,000+ Happy Customers

Global Clients, enterprises, professional firms, coach around the world have found the Master International assessment tests are effective.  

Interested in learning more about our tools? Contact us to set up a conversation.


Subscribe now 

Subscribe Master International single/package of assessment tests

Subscribe Master People digital SaaS - Premier Account


Why Master International?

Main features:

+ Scientific based development.

+ Accreditation awarded.

+ Limit bias, discrimination. Using Differential Item Functioning (DIF) method in psychometrics for statistical analysis of assessment data across gender, country, age or education level. 

+ Free of language and cultural content to ensure culture fairness, predict job performance regardless of type of profession and demographics such as ethnicity and gender.

+ High Validity and Reliability: Cognitive Test/General Mental Ability Test, Occupational Personality Test, Big Five Model, Spotlight technology, Computer Adaptive Testing technology, Automated Analysis, etc.

NPV ACCREDITATED - CORE, OPTO Test 

Reviewed by DNA, "Core is based on solid evidence, backed by a large scientific literature. The publisher has developed an excellent instrument for measuring GMA and the documentation is presented in a clear and competent manner."

DNA's final comments: "CORE is an excellent instrument for use in recruitment. The development shows high competence when it comes to item development, test procedures, and data analyses. We can easily recommend the test for the test marked."


"With Master solutions, we form successful recruitment decisions at If". Master provides us with a reliable method through which we obtain objective information to support our recruitment decision. After training we can use the methods independently. We can make our own assessments, which speeds up our decision making."

Sirpa Mäkipere, HRPB, P&C Insurance


"Master's solutions have improved our recruitment processes, as they provide us with a comprehensive overview of the candidate profile, which helps us identify the required characteristics and have successful recruitments quickly."

"Master has strengthened our decision making, and we have been able to measure this through our indicators, among them and one of the most important ones, the response time towards our client has been significantly reduced. "

Axon Headhunting, Mexico

Stadium uses EASI to develop motivational leadership and feedback from supervisors and to build well-working collaboration in the teams.

"The trainers have praised especially the training materials and the clear demonstration of the different styles. Good feedback has also been obtained from the gap analysis of the EASI report itself, which clearly models a person's behavioural style and motivation style. Examining these generates insights and is a valuable tool, especially for supervisors, for both a person's career planning and motivation management."

Stadium, Pavvola.



+ Automated real time reporting in Digital Master People platform. No time zone difference limitation.

+ Viable for all user groups.

 + Data Visualisation (data, charts, graphs), quick understanding of insights, Test Taker Report and Manager Report, Interview Guide, Communication guide, Leadership perspective, etc.

+ User Friendly, Easy to understand.

+ Screening options (predefine or redefine criteria selection) Security and access control (GDPR compliance, ISAE 3000 Type 2 Audited, 

WhatsApp Us +852 9696-3198


CORE 

Cognitive Ability Test/General Mental Ability (GMA)/General Intelligence/Scientifically proven job performance 

GMA is known as the best single predictor of job performance. CORE accurately measures G-factor.  It provides an indication of the level at which an individual's ability to understand, reasons, learns, and solves problems.  

CORE stands out from the others as it provides accurate and concise report showing occupational outcomes based on the test taker's experience and achievement potential across all tasks with logical reasoning. You will immediately acquire a "crystal clear" result, person-job-fit to your role requirement, helpful for job grading, eliminate inflated profiles, avoid delay of hiring decision or overpay situations, take away of your uncertainties when making decisions. 

CORE is an accredited Occupational Test Tools by DNV. CORE meets the psychometric requirements according to the EFPA Review Model for Description and Evaluation of Psychological and Education Test. 

Best for business critical positions, for manager or above positions and leadership roles, which require fewer supervision, to perform autonomously and effectively on good problem solving skills. Test taken 18-30 minutes in average.


  • Multi-purpose: Designed for use across all industries, sectors, and job levels
  • Faster screenings: cognitive evaluation designed for faster screening
  • Science based testing of general mental ability
  • Logical thinking and non-verbal reasoning
  • Mobile-friendly, clear visualisation of result
  • Quickly unfold candidate potential to reliably forecast job performance, report the individual's ability to acquire significant knowledge and understanding of complex material, readiness to integrate uncertain information, problem-solving strategies to address new projects or tasks, ability to apply abstract reasoning skilfully and flexible thinking, speed of learning, amount of learning, etc. 

Suitable for:

    • Optimise and streamline your recruitment process
    • Person-job-fit essential test for roles which require supervising, agility, innovative, require high problem solving skills, unfold candidate profiles ability precisely
    • Use effectively before interview, identify the qualified person-job-fit immediately
    • Save time and cost, eliminate uncertainties, avoid wrong hiring
    • Understand test takers level of ability as compared to the market availability (STEN scale)

Learn more about CORE GMA Test > Key Offerings below

Watch video for CORE and OPTO - Using Match Percentage on digital Platform

Note:  Master's powerful automated analysis provides score specific text, that means even 2 candidates get the same score on particular element, the feedback text can be different. 

ACE  (Adjustable Competence Evaluation)

Cognitive Ability Test/Computer Adaptive Testing (CAT) technology

ACE is to assess the individual's reasoning potential and his/her ability to acquire new knowledge, solve problems, create action plans and make effective decisions. 

ACE is a powerful test based on Computer Adaptive Testing (CAT) technology. This means that ACE measures a person's maximum cognitive potential by automatically adjusting the level of difficulty of its questions to the test takers ability level.

  • Measures 3 cognitive domains:
  • Numerics, Spatial, Verbal
  • Adjustable to the individual job or market
  • Adjustable complexity, precision level and assessment time
  • Science based testing, High precision
  • Reliability:  High precision 0.83 (Standard preci
  • sion = 0.71)
  • Faster screenings: cognitive evaluation designed for faster screening
  • 11 languages available includes English, German, Italian, etc.

Suitable for:

  • Use for screening, selection, and talent management (recruitment, promotion)
  • Avoid costly wrong hires based on performance issues 
  • Predict employees performance, and future success

Learn more about ACE Test > Key Offerings


OPTO

Cognitive Ability Test/General Mental Ability Test

OPTO is a personality test based on the Big Five model that measures the most important dimensions of personality for performance and job success. Test is taken 18 in average up to 30 minutes maximum. 

OPTO has been granted accreditation by the British Psychological Society, and DNV Certificate of Conformity, and EFPA conformity assessment - a valuable guarantee of quality and usability.

  • Spotlight technology: Spotlight graphics detect 2-3 per report for further explore, follow by Interview Guide to facilitate interview process
  • Recruitment: Instantly filter and match candidates based on objective criteria, analysis data on high performers in different dimensions
  • Preference & work behaviour: Uncover job seekers or candidate preference and work behaviour for type of role
  • Structured feedback and advisory for identifying high performer
  • Probation: Well understand of the new employee competency for the new position during probation
  • Leadership Development: Provide value in relations to individual continued development
  • Enhance candidates experience, employer branding
  • Talent management: analyse data on high performers and determine which profiles match key positions

Suitable for:

  • Use with employees at all levels across a range of applications: Team building, individual development, coaching, career advice, employee performance appraisals, organisation culture development
  • Optimise and streamline your recruitment process
  • Person-job-fit essential test for roles which require supervising, agility, innovative, require high problem solving skills, unfold candidate profiles ability precisely
  • Use effectively before interview, screen out inflated presented profiles 

Learn more about OPTO Test

BRIGHT

Customer Service characteristics & attitudes

BRIGHT helps your entire organisation improve service levels and deliver an excellent customer experience. It's developed by psychologist in cooperation with service sector companies,  

It helps you identify and screen applicants for customer service characteristics, behaviour and attitude. Through BRIGHT Job Analysis Framework and define excellent customer service, it aims to create the "wow-effect" of service excellence. 

  • Attitude parameters: Allow you to set criteria: Active, Supportive, Strong, Moral
  • Spot the talent: easily spot high performing service personnel before an interview
  • Improve candidate experience: conduct more relevant job interviews with fewer candidates
  • Raise customer satisfaction
  • Help reduce customer service training time and expenses, reduce sales and customer service employees turnover
  • 8 minutes test in average, quickly identify qualified person

Suitable for:

  • Use effectively for roles require for excellent customer service, e.g. service sector, retail, security, call center, hotel, credit card center, airline, transport or other front line customer representative positions
  • Support for high-volume staffing process

Learn more about BRIGHT Test


EASI

Big Five-Model / Typology Test - identify Motivation and Behaviour 

Know exactly what factors drive people and creates balanced, well-functioning and high-performing teams and nurture leadership. EASI reveals what psychological traits of your employees and teams. 

  • Typology test:  core features of both the Behavioural Style and Motivational Styles. Identify drivers of existing employees and teams (Enthusiasts, Implementers, Supporters, Analysts).
  • Precise data on employee behaviour, employee motivation and the gap between the two.
  • Build winning teams: you can assess, tune, and build winning teams and internal effectiveness
  • Personality facts: you can create and manage dynamic teams based on personality facts rather than hunches
  • Beneficial dynamics: you can turn human idiosyncrasies into beneficial dynamics and commercial success
  • 64 questions only takes 15 minutes for test

Suitable for:

  • Suitable for use with employees at all levels across a range of applications: team building, individual development, coaching, career advice, employee performance appraisals, organisational culture development.
  • Objective personality testing for all learning and development purpose
  • Effective communication: you can get a common framework for effective communication about people-related issues

Learn more about EASI test

MPA - Master Person Analysis

Occupational personality test

MPA is an occupational personality test that identifies crucial behaviour traits for success in any given job. MPA helps companies optimise their selection process by identifying potential and talent.

MPA has been granted accreditation as a psychological test by the British Psychological Society.

It assesses and describes behaviour in 9 basic properties (achievement orientation, emotional control, abstraction orientation) and supplementary properties (independence, initiative and motivation). These are divided into three main areas: Ego drive, Social factors, Work style

  • Efficient workflows: create efficient workflows for successful selections
  • Perfect matching: match motivated employees to the right job. Reduce costly staff turnover.
  • Interview Guide and Manager report are provided


Suitable for:

Selection, Individual development, Leadership development, Outplacement, Talent Management, Organisational development

Learn more about MPA Test

.

Complex psychometric assessments integrate with reality of business situations, automated report generated instantly engaging explanations and concluded summary rather than giving you loads of un-analytical data information. 

Highly transparent, avoid subjective bias, follow by specific guide for follow up actions/regular review.

Learn More


Fill out this form and we'll be in touch to set up a conversation. 



Royalty Bonus for Premier Customers

Let us know at the time when you gain 5 benefits or more with the use of Master International solutions, you will receive complimentary tests for FREE as Loyalty Bonus! 

Validity due 31 Dec 2024, conditions applied.

WE BRING VALUE TO PEOPLE

Accreditation, Assurance, Global Standards, Highest Quality

  • All Master International tests are developed according to the European Federation of Psychologists' Association (EFPA).  Visit Testing Guidelines >
  • Accreditation by DNA (CORE, OPTO occupational test tools)
  • Accreditation by The British Psychological Society (BPS) (OPTO, MPA occupational test tools)
  • Compliance with ISO 30405:2016 HR Management Guideline

    Bring Value to Customers
  • High efficiency of recruitment process, bringing you strategical, tactical and operational value
  • Covers Recruitment (screening & selection), Employees Development, and Leadership to meet your needs
  • Improve employee satisfaction level, client satisfaction level, reduce employee turnover, support employees learning and development, etc
  • Happy with every hiring 
  • Higher job success rate for probation completion
  • Gain more customers' recognition on customer service 
  • Deliver innovative solutions and products

No Investment Cost, Pay at Actual Utilisation

  • No investment capex or set up cost. On
  • e single platform consists all tools
  • Master Digital Platform Solution (SaaS) does not require any system adaptations, simply subscribe the licence
  • Digital SaaS, 24/7 operating anytime everywhere at your self-paced way

Streamline Work Process

  • Avoid repetitive and routine work 
  • Save valuable time on interview arrangement and interviews
  • Enable you to reallocate the time on candidates' capability and potential, rather than administrative procedure
  • Integrate Test policy as your company process, help build employer branding - equal opportunity
  • Drive for business performance

Efficient, Sustainable

  • 10 times faster than your traditional recruitment procedures
  • No more squeezing of time from senior management schedule for interview
  • Save 150 hours in average for each hiring position
  • Reposition of your HR as facilitator and experts
  • Combined the recruiting effort. Empower your hiring managers for a better decision with scientific data-driven support from our Master assessment tools
  • The entire process aims for result-oriented and action-oriented, digital and automation lead to cost savings and business performance

GDPR Compliance

  • Master International tools and Master People Platform are complied with GDPR. Candidates data storage under your partition on the Master People platform, increase data and privacy protection.


Key Offerings


HRqueen 

Master International occupational tests provide an in-depth overview of a person profiles in terms of personality co-relations to job success, general mental ability tests on candidate capability on complex situation in new or unfamiliar situation, staff development and essential coaching. 

We provide local support and free consultation of how to apply the occupational test effective and efficiently.  We create value to our clients, we bring value for job success!


CORE - General Mental Ability (GMA) Test, Cognitive Ability Test

Master's GMA test is highly reliable to predict an individual's competencies and problem solving skills under an unfamiliar situation, based on an individual experience and potential.  Supporting you to make a right decision!

CORE is developed based on ITC, APA, EFPA and AERA standards and guidelines, therefore it meets the highest international standards for professional tests.  

CORE is built on a powerful digital engine of psychometrical science to ensure two things: ease of use and fast, reliable results.  

With CORE, you can: 

+ Prepare scaled recruitment, business critical position or leadership position hiring to hit the ground. 

+ Let candidates reveal their cognitive ability to you before interview.  

+ Benefit from rich analytics and feedback report about candidates cognitive ability and accurate predictive job performance, which cannot be obtained through interview or other timely evaluations.  

+ Readily to move forward to final interview stage, save much time for interview and feedback process, better allocation of manpower.  

+ Limit conflicts that may come from sourcing -  management/employee/agency referral. Enable you to identify the right match of qualified person immediately and to make a right call for hiring decision objectively. 

+ Gain competitive advantage of hiring talent people in time and at your self-paced way. It's best for user experience and employer brand building.


WHY CORE?

Easily implement in both large corporations and smaller businesses' daily HR routines. Scientifically proven job performance.

+ Scientifically based predictions on people selection and allocation

+ Date-driven, limit bias/internal conflicts, crystal clear feedback report

+ Test and reports have been developed with a focus on transparency, modern, neutral to positive language 

+ Aligned with corporate objectives like 100% transparency and governance 

+ Help move forward of recruitment cycle quickly for busy HR department 

CORE Fact Sheet > Download 

CORE White Paper - How to hire the best candidates > Download


Watch video for OPTO - Comparing multiple candidates to a criteria and generating a report

When there are fewer applicants apply for your open positions. It's time to review your job advertisement and job analysis!

OPTO Job Analysis Framework not only help you achieve 'Person-job-fit', understanding OPTO Job Analysis would help you make your job profile clearer, eliminate the expectation gap on future job deliverables and job performance! 

Great predictive test for job performance at work and general job success at all levels!

OPTO - Occupational Personality Test / Big Five Model / OPTO Job Analysis Framework

With OPTO, it applies to all levels of roles and any size of organisation. It integrated The Big 5 Model, measures 8 Dimensions relevant for performance at work and general job success, and expanding the 8 dimensions into 20 Aspects. Aspects are more specifically connected to performance, offers detailed insights into key elements in succeeding at exactly your business.  The 8 dimensions are: Agility, Compliance, Cooperation, Delivery, Efficiency, Influence, Innovation, Resilience. 

With OPTO, you can: 

+ Prepare to help you on job analysis for role profile and job advertisement as it's integrated with OPTO Job Analysis Framework.

+ Gain detailed insights into key elements in succeeding at exactly your business needs, business nature, culture, and functional requirement, etc.

+ Understand the person's feelings, thoughts, or behaviours.  Great for team mix and allocation of appropriate resources.

+ Fast screening in selection process by matching criteria (priority - high, medium, low) against the actual test takers result. 

+ Gain score reports, score specific text, interview guide, leadership perspective, decision report. Also an indication of spotlight graphic for further exploration.


OPTO is suitable for use with employees at all levels across a range of applications: 

+ Selection and recruitment

+ Individual development

+ Leadership evaluation and development

+ Outplacement 

+ Talent management 

+ Organisational development

OPTO Fact Sheet > Download 

1. How do you differentiate candidates' ability while the years of working experience, qualification and background are similar?

2. How do you evaluate an employee capability during people integration?

3. How do you evaluate an employee capability in order to consider for promotion nomination to a higher grading?

4. How do you plan and evaluate potential employees for succession planning?


ACE - Adjustable Competence Evaluation/Cognitive Ability test

The test is based on Computer Adaptive Testing (CAT) technology, where ACE measures a person's maximum cognitive potential by automatically adjusting the level of difficulty of its questions to the test takers ability level.  It measures 3 domains: Spatial Ability, Numeric Ability, Verbal Ability.

High validity, r=0.89 between true and estimated scores.

With ACE, you can:

+ be confident to make a right call for an employees performance and future success before you hire. 

+ acquire the individual's logical analytical reasoning potential and his/her ability to acquire new knowledge, solve problems, create action plans and make effective decision. 

+ be able to quickly identify employees ability, also for roles  including sales, consultant/advisory candidates, senior manager levels or above person in any organisations.  Use score specific interview guide for interview.  (Average test taken is 7 minutes)


ACE Fact Sheet > Download 


Watch video of BRIGHT - Get the Right People for Excellent Customer Service

1. How do you evaluate customer service level before hiring decision?

2. How to make screening and interview process more effectively?

3. How do you define customer service level of your company, what service level are you expecting from new joiners? (basic, kind or WOW service level)

Amazing test to reveal the Test Taker's attitudes and customer service behaviour if they match with your company specific criteria in a minute!

BRIGHT - Customer Service Test / Measures Attitudes When Interacting with Customers

BRIGHT evaluates typical behaviour and general attitude related to customer service.  Under BRIGHT Job Analysis Framework and BRIGHT defining Service Excellence, it help you identify top performers and create "wow-effect" of customer service excellence!  It measures 6 scales (Integrity, Diligence, Service-Mindedness, Social Confidence, Stress Tolerance, Sales Self-Efficacy)

Reliability = 0.93 (highest), 0.82 (mean) 

With BRIGHT, you can:

+ Prepare to master scaled recruitment for sales and service staff through data-driven evaluation of typical behaviour and general attitude related to customer service.

+ Expedite the whole recruitment process, identify the top performers with ease.

+ Assure the customer experiences are to be consistent with your business service strategy with real customers. 

+ Better develop a great practice for service user experience, greatly reduce high staff turnover in general sales, customer service, client facing staff.

+ Associate defined service excellence linking to the selection and training of service personel.

With BRIGHT, it helps you: 

+ To define practice for linking customer experience to your selection and training of service personnel, and eliminate ineffective process.

+ Decide on "Must Have" criteria for successful service profile.

+ Accurately identify applicants' capabilities and fit with the role during screening stage.

+ Readily available Interview Guide questions as per score specific from test takers

BRIGHT Fact Sheet > Download

Leadership style, Team Cooperation, Motivational/Behaviour, Communication

Watch video for EASI - Using Analysis Features 

1. Difficult to communicate with the team leader as his/her communication style and not willing to take responsibility?  

2. A Department Head is not proactively to initiate help, on the other hand another Department Head's communication is imperious, both have created negative impact to the overall team performance, what can we do?

3. Not sure how to motivate your team or improve their work behaviour? 

4. Want to know how to uplift yours or your team manager's leadership perspective?

5. How do you motivate organisational culture development locally or across different jurisdictions during M&A, or people integration?

You'll will get the answers with EASI!

EASI is based on the Five-Factor Model of personality and includes content from four of the five factors:  Openness, Conscientiousness, Extraversion, and Agreeableness.  These are split into two orientation axes: Person vs. Task, and Control vs Participation. 

Order our EASI, you will be providing Manager Report and Test Taker Report, which are essential guides to understand and reveal the gaps. The   Test Taker and you will be guided what to do and how to communicate and motivate the work behaviour. The Manager Communication Guide and Follow up Action material are included.


As a manager, what you'll know from the test taker reports? 

- Behaviour style (primary, secondary), pattern, description and explanation, classic misinterpretation

- Strengths, pitfalls

- Communication style, what you should say, how you should say

- Motivation style, what and how to motivate the test taker

- Preferred job context (very important!)

- Motivation to Learn (How he/she is motivated, the Risks of learning style, preferred learning environment, how he/she prefers to receive feedback from others

- Gap analysis behaviour/motivation

- Suggestions prior to dialogue 

- Follow up notes


As the test taker will get the test report, understand the behaviour and motivation, and:

- Behaviour style, Strengths and pitfalls 

- Motivation style 

- Gap Analysis behaviour/motivation

- Communication style 

- Suggestion pack for development of general work behaviour, communication, motivation, 

- Plan of Action

EASI - Five Factor Model / Typology test - identify Motivation and Behaviour 

Pragmatic & Effective!

EASI is naturally integrate with your existing employee performance system. It is used to develop individuals and groups by helping them to improve their communication, motivation and behaviour.  64 questions, 15 minutes test.

94% of test takers evaluate the criterion validity are matched between their work behaviour and EASI as "very good" result. 

With EASI, you can: 

+ Limit bias or discrimination concerns on the report. Differential Item Functioning (DIF) was rejected across gender, country, age or educational level. This is strong evidence that EASI functions equally well when used on different groups.

+ Have a common framework for effective communication and collective development goals.

+ Better communications and compromise for the benefits of the company.  

+ Better understand the Motivation and Behavioural type of individual, and the gap between the two types of each individual in your team, better communication on strengths and pitfalls/ improvement areas, provides a key to personal development.

+ Limit subjective bias, avoid interpersonal conflicts, let the employee reveals to you of the type he/she currently belong (Enthusiast, Analyst, Supporter, and Implementer) and follow by priority action plan.

+ Provide an agreed timeframe for employee development and to be in the next promotion nomination 

With EASI, it'll help you:

+ Target workforce planning, successful people management.

+ Make the most of your organisational diversity. 

+ Create and manage dynamic teams based on personality facts rather than hunches.

+ Ensure efficient, uniquely targeted talent management

Does Motivation determine the Behaviour? OR Does Behaviour determine Motivation?  > Download EASI Whitepaper

EASI Fact Sheet > Download


If you want to know more in-depth analysis of a person work behaviour, MPA would be your another option, which assesses and describes 9 basic properties.

OPTO and ACE occupational personality tests are cognitive ability test, or called General Mental Ability test, excellent tools to assess the test taker potential capability and problem solving ability under unfamiliar situations based on the individual experience and potential.  

OPTO test would be fit for all levels. ACE test integrates CAT technology, also be applicable for all levels, but testing mode would be challenging for candidates who are required to respond frequent changes from both internal and external factors, as role requirement may expect them to manage and contribute new ideas, adapt new knowledge, adapt changes, innovative solutions frequently. 



MPA Master Person Analysis

MPA is an occupational personality test that identifies crucial behaviour traits for success in any given job. MPA helps companies optimise their selection process by identifying potential and talent.

MPA has been granted accreditation as a psychological test by the British Psychological Association.

It assesses and describes behaviour in 9 basic properties (Achievement Orientation, Emotional control, Abstraction Orientation) and supplementary properties (Independence, Initiative and Motivation). These are divided into three main areas: Ego Drive, Social Factors, Work Style.

With MPA, it'll help you: 

Selection, Individual development, Leadership development, Outplacement, Talent Management, Organisational development

MPA Fact Sheet > Download



Click here

Explore HRqueen Recruit Expert Service and Subscription Plan >

Order Master International Solutions Test >

Order HRqueen Recruit Expert Service + Master International Solutions >


Contact Us

WhatsApp: +852 9696-3198